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IETF 99, Prague, CZ

Meeting Tools and Services

Meeting Technical Documentation

Community Information

Submitting a Helpdesk Ticket

IETF network users can open a new ticket either via the trac web interface or by sending email to tickets @ meeting.ietf.org. When using the web interface you must first login using your IETF tools username and password. You can create an IETF account or reset your password for an existing account here: http://trac.tools.ietf.org/newlogin. Filling in the following fields: "My MAC Address", "My Current Location", and "My OS" may expedite ticket processing. If the issue involves wireless please include the BSSID you are associated with at the time of the problem.

If you're on site and need direct network assistance (i.e - you have no network) please go to the helpdesk. The helpdesk is located in the Terminal room.

If you have an existing account on http://tools.ietf.org you can use your established credentials (email address and tools password) to log in.

The Secretariat maintains a ticket system for the reporting of meeting issues. Please send mail to: mtd @ietf.org to report a problem. The Secretariat is responsible for addressing issues with:

  • A/V in meeting rooms
  • Beverage and food
  • Jabber
  • Projectors
  • Temperature fluctuation

TracWelcome

Trac help and documentation

Last modified 3 months ago Last modified on 14 Jul 2017, 12:34:52