#1027 closed request (forwarded to secretariat)
Problem with charge from Conrad
Reported by: | Owned by: | ||
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Priority: | tbd | Milestone: | ietf-097 |
Component: | other | Keywords: | |
Cc: | My Current Location: | ||
My MAC Address: | My OS: |
Description
I just got a message indicating that the Conrad regarded me as a no show and is charging me the full price of the stay. - I never had a reservation with the Conrad; - I'm staying at the Courtyard at Times Square and I have a note from the Conrad acknowledging that fact; - I expressed concern that the Conrad was asking for credit card details for the Marriott and they replied that they were processing both; - I've never received any confirmation that I had any kind of reservation at the Conrad; and, - I have no intention to pay A penalty for a reservation I never made. Now the Conrad says that I should take this up with the conference organizers. Could you intervene on my behalf? Thanks, Mark Mark McFadden Principal Consultant, Internet Infrastructure and Governance InterConnect Communications Mobile: +44 (0) 7792 276 904 Skype: McElmside or +44 (0) 20 7558 8105 Email: MarkMcFadden@icc-uk.com<mailto:MarkMcFadden@icc-uk.com> Web: http://www.icc-uk.com InterConnect Communications Ltd, Merlin House, Station Road, Chepstow, NP16 5PB, United Kingdom. Registered in England and Wales, company registration no. 1828673. ________________________________________________________________________ This e-mail has been scanned for all viruses by Star Internet. However, InterConnect makes no warranty that this email is virus-free. ________________________________________________________________________
Change history (5)
comment:1 Changed 2 years ago by
Component: | incoming → printers |
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Owner: | changed from llynch@… to amorris@… |
Status: | new → assigned |
comment:2 Changed 2 years ago by
Component: | printers → other |
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comment:3 Changed 2 years ago by
Mark,
Sorry to hear this. I'm going to take this out of the NOC ticket system and connect you with Marcia Beaulieu, who works with the hotels on the AMS side. I'm confident that we can figure this out.
Regards,
Alexa
Replying to MarkMcFadden@…:
I just got a message indicating that the Conrad regarded me as a no show and is charging me the full price of the stay. - I never had a reservation with the Conrad; - I'm staying at the Courtyard at Times Square and I have a note from the Conrad acknowledging that fact; - I expressed concern that the Conrad was asking for credit card details for the Marriott and they replied that they were processing both; - I've never received any confirmation that I had any kind of reservation at the Conrad; and, - I have no intention to pay A penalty for a reservation I never made. Now the Conrad says that I should take this up with the conference organizers. Could you intervene on my behalf? Thanks, Mark Mark McFadden Principal Consultant, Internet Infrastructure and Governance InterConnect Communications Mobile: +44 (0) 7792 276 904 Skype: McElmside or +44 (0) 20 7558 8105 Email: MarkMcFadden@icc-uk.com<mailto:MarkMcFadden@icc-uk.com> Web: http://www.icc-uk.com InterConnect Communications Ltd, Merlin House, Station Road, Chepstow, NP16 5PB, United Kingdom. Registered in England and Wales, company registration no. 1828673. ________________________________________________________________________ This e-mail has been scanned for all viruses by Star Internet. However, InterConnect makes no warranty that this email is virus-free. ________________________________________________________________________
comment:4 Changed 2 years ago by
Resolution: | → forwarded to secretariat |
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Status: | assigned → closed |
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Hi -
This is not a NOC/network issue - handing off to AMS who may be able to help with the hotel.