Opened 15 months ago

Closed 15 months ago

Last modified 11 months ago

#1119 closed request (wontfix)

Ietf-hotel not working

Reported by: director@… Owned by: con@…
Priority: tbd Milestone: ietf-099
Component: wireless Keywords:
Cc: My Current Location:
My MAC Address: My OS:

Description

Dear IETF,

Many people are experiencing a lot of problems, especially in the 
evening, when trying to use the "ietf-hotel" network.

Last night was the worst. Personally I experienced DHCP failures, DNS 
failures, large quantity of packet loss.

For the location details, my room is 4068 (4th floor). The signal power 
I get around 40%-42% (but that should not be a problem).

The three devices I tried to connect from are:

   - MacOS Sierra (10.12.5)
   - iPhone6 Plus
   - PS4

I hope this helps.

Thanks,
Max

-- 
Best Regards,
Massimiliano Pala, Ph.D.
OpenCA Labs Director

Attachments (1)

cidifjilgokjdijc.png (3.1 KB) - added by director@… 15 months ago.
Added by email2trac

Download all attachments as: .zip

Change history (8)

comment:1 Changed 15 months ago by llynch@…

Component: incomingwireless
Owner: changed from < default > to Clemens Schrimpe
Status: newassigned

comment:2 Changed 15 months ago by Clemens Schrimpe

Status: assignedaccepted

Hi Max -

I would like to look closer at your particular case. Can you give us one or more MAC and/or IP addresses of your device(s) to work with?

Thanks,

Clemens

comment:3 in reply to:  3 ; Changed 15 months ago by director@…

Hi Clemens, all,

I hope this is the right way to provide you with the MAC addresses. 
Here's the three addresses:

- Mac (98:01:a7:b5:cf:0b)
- iPhone (E0:B5:2D:28:A6:B6)
- PS4 (c0:38:96:f0:8c:af)

The other comment I would like to make is that I also tried the Wired 
connection in the room without success as well. Here's the address for 
the wired:

- PS4 (Wired) (00:d9:d1:bb:81:79)

I hope this will help :-D

Cheers,
Max


On 7/18/17 11:17 AM, IETF Tickets/NOC wrote:
> #1119: Ietf-hotel not working
> -----------------------------+----------------------------------------
>        Reporter:  director@…  |                Owner:  Clemens Schrimpe
>            Type:  request     |               Status:  accepted
>        Priority:  tbd         |            Milestone:  ietf-99
>       Component:  wireless    |           Resolution:
>        Keywords:              |  My Current Location:
> My MAC  Address:             |                My OS:
> -----------------------------+----------------------------------------
> Changes (by Clemens Schrimpe):
>
>   * status:  assigned => accepted
>
>
> Comment:
>
>   Hi Max -
>
>   I would like to look closer at your particular case. Can you give us one
>   or more MAC and/or IP addresses of your device(s) to work with?
>
>   Thanks,
>
>   Clemens
>
> --
> Ticket URL: <https://tickets.meeting.ietf.org/ticket/1119#comment:2>
> IETF Tickets/NOC <https://tickets.meeting.ietf.org>
> IETF Meeting Tickets - NOC pages

-- 
Best Regards,
Massimiliano Pala, Ph.D.
OpenCA Labs Director
OpenCA Logo

Added by email2trac

Changed 15 months ago by director@…

Attachment: cidifjilgokjdijc.png added

Added by email2trac

comment:4 Changed 15 months ago by Clemens Schrimpe

Owner: changed from Clemens Schrimpe to con@…
Status: acceptedassigned

comment:5 Changed 15 months ago by con@…

Max,

Sorry for the delays on this.

Regarding the wired connection, I can have an engineer come to your room from the Hotel Staff and attempt to repair your wired issue.

Can I have your permission to pass onto them for entry into your room?

Regarding Wireless, I'm delving into searches for all your mac addresses above. One thing we are dealing with is that the Hotel Wireless infrastructure (which IETF-Hotel is broadcast over), is at full power on all 250+ AP's they have in the Hotel guest room areas. This is causing some users to pickup an access point who's channel it really likes but is maybe 2 floors down, and not the one next door.

Unfortunately we have been working with them to try and trim some of the fat, but manually diagnosing each AP's bubble is a long project that the hotel will start to work on after we leave (in preparation for our return in 2 years)..

I'll go up to your floor and see if I can make sure there isn't a black spot near your room. Then follow up with you further.

If your issues have subsided at all regarding wireless please let me know by replying to this email.

Thank you,

-Con

comment:6 Changed 15 months ago by con@…

Resolution: wontfix
Status: assignedclosed

Max,

It's been 2 Days since our last communiqué regarding this issue. I imagine your connectivity improved in your room.

If not please feel free to reply to this message and re-open the case.

-Con

comment:7 Changed 11 months ago by Rick Alfvin

Milestone: ietf-99ietf-099

Milestone renamed

Note: See TracTickets for help on using tickets.