Opened 11 years ago

Closed 11 years ago

Last modified 9 years ago

#13 closed request (worksforme)

Jabber server?

Reported by: Pete Resnick <presnick@…> Owned by: amorris@…
Priority: minor Milestone:
Component: helpdesk Keywords:
Cc: My Current Location:
My MAC Address: My OS:

Description (last modified by amorris@…)

Pete,

I tried to respond but I don't think it went through -- forgive me if you get this twice. I had no difficulty logging into the jabber room and am wondering if this is still an issue for you. If it is, please let me know and we can meet to test this together.

Regards,
Alexa

Attempting to connect to apparea@jabber.ietf.org. Not working. Asked 
the chap sitting behind me. Not working. Known problem?

(I'm available at jabber id "resnick@episteme-software.com" if you 
want to contact me.)

pr
-- 
Pete Resnick <http://www.qualcomm.com/~presnick/>
Qualcomm Incorporated - Direct phone: (858)651-4478, Fax: (858)651-1102

Change history (10)

comment:1 Changed 11 years ago by Pete Resnick

id: 13

This message has 0 attachment(s)

comment:2 Changed 11 years ago by llynch@…

Description: modified (diff)
Owner: changed from llynch@… to amorris@…
Status: newassigned

Pete -

The folks at AMS host the service and should be able to help

  • Lucy

comment:3 Changed 11 years ago by amorris@…

Description: modified (diff)

comment:4 Changed 11 years ago by llynch@…

Owner: changed from amorris@… to llynch@…

Pete -

Can I close this ticket now?

  • Lucy

comment:5 Changed 11 years ago by llynch@…

Resolution: fixedworksforme
Status: assignedclosed

Pete said:

Date: Mon, 28 Jul 2008 11:22:10 +0100
From: Pete Resnick <presnick@qualcomm.com>
To: trac@meeting.ietf.org
Subject: Re: [IETF Meeting/NOC] #13: Jabber server?

On 7/28/08 at 10:09 AM +0000, you wrote:

>  Pete -
> 
>  Can I close this ticket now?
> 
>  - Lucy

Yup. We'll see how things go at the next session.

comment:6 Changed 11 years ago by llynch@…

Component: unassignedhelpdesk
Resolution: worksforme
Status: closedreopened

Alexa -

I think there is a problem with the IETF jabber server and the Mac Ichat client, for at least som eof the rooms - see below:

Pete reports:

Date: Mon, 28 Jul 2008 13:00:23 +0100
From: Pete Resnick <presnick@qualcomm.com>
To: trac@meeting.ietf.org
Subject: Re: [IETF Meeting/NOC] #13: Jabber server?

On 7/28/08 at 10:09 AM +0000, you wrote:

>  Pete -
> 
>  Can I close this ticket now?
> 
>  - Lucy

Back to not working. Trying to get in to dkim@jabber.ietf.org. Please
contact on jabber at resnick@episteme-software.com.

pr

jabber log

(01:03:20 PM) resnick@episteme-software.com: Who is this?
(01:03:34 PM) lellel@jabber.org/Home: I'm in dkim - sent you an invite
(01:03:39 PM) lellel@jabber.org/Home: Lucy
(01:03:45 PM) resnick@episteme-software.com: Ah.
(01:03:58 PM) resnick@episteme-software.com: I still can't get in, nor do I see the invite.
(01:04:08 PM) resnick@episteme-software.com: PHB was having problems earlier and then got in.
(01:04:12 PM) resnick@episteme-software.com: Load issue?
(01:04:15 PM) resnick@episteme-software.com: My server?
(01:04:24 PM) lellel@jabber.org/Home: so, I think Alexa is right - client issue - and you'll need to work this with the sec.
(01:05:06 PM) lellel@jabber.org/Home: do you use security settings?
(01:05:16 PM) lellel@jabber.org/Home: I'm a gaim user - no problems for me
(01:05:19 PM) resnick@episteme-software.com: Client is iChat on a Mac. My server is more interesting.
(01:05:45 PM) lellel@jabber.org/Home: having billo test icaht now
(01:06:01 PM) lellel@jabber.org/Home: ichat
(01:06:11 PM) resnick@episteme-software.com: I read what you meant. ;)
(01:07:01 PM) lellel@jabber.org/Home: hang on a sec
(01:08:41 PM) lellel@jabber.org/Home: I do se PHB in group
(01:08:52 PM) resnick@episteme-software.com: Yeah, he eventually got in.
(01:08:55 PM) lellel@jabber.org/Home: 01:08:42 PM) 
"fenner@: I can't even log into jabber with iChat"
(01:08:57 PM) resnick@episteme-software.com: I still cannot.
(01:09:00 PM) lellel@jabber.org/Home: says billo
(01:09:11 PM) lellel@jabber.org/Home: so - I'll escalate with Alexa
(01:09:16 PM) resnick@episteme-software.com: Thx.
(01:09:21 PM) lellel@jabber.org/Home: np

comment:7 Changed 11 years ago by llynch@…

Owner: changed from llynch@… to amorris@…
Status: reopenedassigned

comment:8 Changed 11 years ago by Bill Fenner

To be clear, what I meant was that I cannot log into my jabber account using iChat - I normally use psi but have my psg.com jabber account set up in iChat, but perhaps there is some incompatibility between the server and iChat. Please don't take my experience as relevant to Pete's trouble.

comment:9 Changed 11 years ago by llynch@…

Resolution: worksforme
Status: assignedclosed

jabber with Pete indicates this problem was client side,
closing the ticket

  • Lucy
(06:14:53 PM) lellel@jabber.org/Home: Pete - I haven't seen any traffic from Alexa re this problem - did you get resolution?
(06:15:38 PM) resnick@episteme-software.com: Yes. "When in doubt, restart." My client seems to be behaving better. Not entirely clear which thing did it, but it seems to have been on my end.
(06:15:58 PM) lellel@jabber.org/Home: cool - I'll close the ticket. Thanks!

comment:10 Changed 9 years ago by (none)

Milestone: IETF Week ieft 72

Milestone IETF Week ieft 72 deleted

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