Opened 12 days ago

Closed 12 days ago

#1366 closed task (pending)

same as #1363, I'm unable to join meetecho

Reported by: joeysalazar@… Owned by: Rick Alfvin
Priority: critical Milestone: ietf-108
Component: meetecho-streaming Keywords: unauthorized meetecho login
Cc: My Current Location:
My MAC Address: My OS: win10

Description

Apologies for the duplicate, not sure if it'll be quicker to get this sorted here or through email so submitting here as well:

My registration number is J1WCH4ME but even though I log into the datatracker with this email, and already reset the password, whenever I try to join the meetecho session it gives me an 'unauthorized' error and doesn't let me join.

What should I do?

Thanks,

Change history (2)

comment:1 Changed 12 days ago by Rick Alfvin

Owner: changed from alex@… to Rick Alfvin
Status: newaccepted

Hello,
There appears to be an issue with the data exchange between datatracker and meetecho. We are working on the issue and will notify you when it is resolved.
Thanks,
-Rick Alfvin

comment:2 Changed 12 days ago by Rick Alfvin

Resolution: pending
Status: acceptedclosed

UPDATE: We believe the problem has been identified and resolved. Please try to login to meetecho again. If you continue to have problems, please go to the Registration help desk in gather.town and verify that your registration is valid.
Thanks,
-Rick Alfvin

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