Opened 7 days ago

Closed 6 days ago

#1389 closed request (fixed)

Login failed

Reported by: max.gaoyuanshan@… Owned by: henrik@…
Priority: tbd Milestone: ietf-108
Component: incoming Keywords:
Cc: My Current Location:
My MAC Address: My OS:

Description

Hi,

When I tried to login with my register account: gaoyuanshan@huawei.com<mailto:gaoyuanshan@huawei.com>
The system told me wrong account / password.
When I tried to reset the password, the system told cannot find the account
When I tried register with this account, creation failed.

Actually, I already register this account for the IETF 108 and had confirmation code


Account creation failed
Manual intervention is needed to enable account creation for you. Please send an email to account-request@ietf.org and explain 1) the situation and 2) your need for an account, in order to receive further assistance.

Regards,

Max Gao 高远山

Change history (8)

comment:1 Changed 7 days ago by Sean Croghan

Owner: changed from < default > to Sean Croghan
Status: newassigned

Make sure that your datatracker account has the email that you registered with attached you can check this at ​https://datatracker.ietf.org/accounts/profile/

Some data tracker accounts don't have the meeting registration email linked. This is needed to connect.

comment:2 in reply to:  2 ; Changed 7 days ago by max.gaoyuanshan@…

The issue is I cannot login the data tracker or change the data tracker password or create the data tracker account as described in the last email.

Regards,

Max Gao 高远山
MTN Network Solutions Sales Dept.

-----Original Message-----
From: IETF Tickets/NOC [mailto:tickets@meeting.ietf.org] 
Sent: Tuesday, July 28, 2020 1:39 PM
Subject: Re: [IETF Tickets/NOC] #1389: Login failed

#1389: Login failed
------------------------------------+-----------------------------------
------------------------------------+-
      Reporter:  max.gaoyuanshan@…  |                Owner:  Sean Croghan
          Type:  request            |               Status:  assigned
      Priority:  tbd                |            Milestone:  ietf-108
     Component:  incoming           |           Resolution:
      Keywords:                     |  My Current Location:
My MAC  Address:                    |                My OS:
------------------------------------+-----------------------------------
------------------------------------+-
Changes (by Sean Croghan):

 * owner:  < default > => Sean Croghan
 * status:  new => assigned


Comment:

 Make sure that your datatracker account has the email that you registered  with attached you can check this at  ​https://datatracker.ietf.org/accounts/profile/

 Some data tracker accounts don't have the meeting registration email  linked. This is needed to connect.

--
Ticket URL: <https://tickets.meeting.ietf.org/ticket/1389#comment:1>
IETF Tickets/NOC <https://tickets.meeting.ietf.org>
IETF Meeting Tickets - NOC pages

comment:3 Changed 7 days ago by Sean Croghan

Owner: changed from Sean Croghan to henrik@…

comment:4 Changed 7 days ago by Sean Croghan

Your account is being looked at please standby.

comment:5 Changed 7 days ago by henrik@…

Hi Max,

You need to set up a datatracker account before you can log in.

Please go to https://datatracker.ietf.org/accounts/create/ and enter the email address
you used to register for the meeting, and hit 'Create Account'. That will send you
an email, to the email address you gave. Then you must follow the link in the email,
and complete the process, including setting a password.

When that is done, you should be able to log in to Meetecho with your Datatracker account.

comment:6 in reply to:  6 ; Changed 7 days ago by max.gaoyuanshan@…

 Issued occurred when try to create the account: 

Account creation failed
Manual intervention is needed to enable account creation for you. Please send an email to account-request@ietf.org and explain 1) the situation and 2) your need for an account, in order to receive further assistance.

Regards,

Max Gao 高远山
MTN Network Solutions Sales Dept.


-----Original Message-----
From: IETF Tickets/NOC [mailto:tickets@meeting.ietf.org] 
Sent: Tuesday, July 28, 2020 2:03 PM
Subject: Re: [IETF Tickets/NOC] #1389: Login failed

#1389: Login failed
------------------------------------+--------------------------------
      Reporter:  max.gaoyuanshan@…  |                Owner:  henrik@…
          Type:  request            |               Status:  assigned
      Priority:  tbd                |            Milestone:  ietf-108
     Component:  incoming           |           Resolution:
      Keywords:                     |  My Current Location:
My MAC  Address:                    |                My OS:
------------------------------------+--------------------------------

Comment (by henrik@…):

 Hi Max,

 You need to set up a datatracker account before you can log in.

 Please go to https://datatracker.ietf.org/accounts/create/ and enter the  email address  you used to register for the meeting, and hit 'Create Account'.  That will  send you  an email, to the email address you gave.  Then you must follow the link in  the email,  and complete the process, including setting a password.

 When that is done, you should be able to log in to Meetecho with your  Datatracker account.

--
Ticket URL: <https://tickets.meeting.ietf.org/ticket/1389#comment:5>
IETF Tickets/NOC <https://tickets.meeting.ietf.org>
IETF Meeting Tickets - NOC pages

comment:7 Changed 7 days ago by henrik@…

Hi Max,

Aha, I see. I've whitelisted your address; if you try again, things should work.

comment:8 Changed 6 days ago by Sean Croghan

Resolution: fixed
Status: assignedclosed
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