Opened 7 days ago

Closed 6 days ago

#1393 closed request (fixed)

Unauthorized error when logging into item meetings

Reported by: aprakash@… Owned by: nick@…
Priority: tbd Milestone: ietf-108
Component: meetecho-streaming Keywords:
Cc: My Current Location:
My MAC Address: My OS:

Description

Hi,

Can someone please look at this issue, please.

Regards
Anurag

Change history (8)

comment:1 Changed 7 days ago by nick@…

Owner: changed from < default > to nick@…
Status: newassigned

Hi Anurag,

Do you mean that you're having trouble logging into the Meetecho sessions? Could you send us the specific error message?

Thanks!

comment:2 Changed 7 days ago by nick@…

Component: incomingmeetecho-streaming

comment:3 in reply to:  3 ; Changed 7 days ago by aprakash@…

After I logged in gather town with same email id (aprakash@ciena.com), it worked. However now I do not see IETF108 space in gather town now. 

On 2020-07-28, 10:27, "IETF Tickets/NOC" <tickets@meeting.ietf.org> wrote:

    #1393: Unauthorized error when logging into item meetings
    -------------------------------------+--------------------------------
          Reporter:  aprakash@…          |                Owner:  nick@…
              Type:  request             |               Status:  assigned
          Priority:  tbd                 |            Milestone:  ietf-108
         Component:  meetecho-streaming  |           Resolution:
          Keywords:                      |  My Current Location:
    My MAC  Address:                     |                My OS:
    -------------------------------------+--------------------------------
    Changes (by nick@…):

     * component:  incoming => meetecho-streaming


    -- 
    Ticket URL: <https://urldefense.com/v3/__https://tickets.meeting.ietf.org/ticket/1393*comment:2__;Iw!!OSsGDw!eZ8VgrCE---th3eRTke_n7dvJKFKPQsRbBM-4uMaTLZcB9q1517_z5csr5g_5A$ >
    IETF Tickets/NOC <https://urldefense.com/v3/__https://tickets.meeting.ietf.org__;!!OSsGDw!eZ8VgrCE---th3eRTke_n7dvJKFKPQsRbBM-4uMaTLZcB9q1517_z5cOWhv1gA$ >
    IETF Meeting Tickets - NOC pages

comment:4 Changed 7 days ago by nick@…

Are you using this URL? https://ietf.gather.town/

comment:5 in reply to:  5 ; Changed 7 days ago by aprakash@…

Yes I tried the mentioned URL and authorized my datatracker account . In MY SPACES - it indicates "No spaces yet!".

On 2020-07-28, 10:57, "IETF Tickets/NOC" <tickets@meeting.ietf.org> wrote:

    #1393: Unauthorized error when logging into item meetings
    -------------------------------------+--------------------------------
          Reporter:  aprakash@…          |                Owner:  nick@…
              Type:  request             |               Status:  assigned
          Priority:  tbd                 |            Milestone:  ietf-108
         Component:  meetecho-streaming  |           Resolution:
          Keywords:                      |  My Current Location:
    My MAC  Address:                     |                My OS:
    -------------------------------------+--------------------------------

    Comment (by nick@…):

     Are you using this URL? https://urldefense.com/v3/__https://ietf.gather.town/__;!!OSsGDw!eGPDEb3bTQQJJzQ52j_9pP9jIP_zKNa9IR06SaKNdO7DTu1ut9pMXLMwkTKszA$ 

    -- 
    Ticket URL: <https://urldefense.com/v3/__https://tickets.meeting.ietf.org/ticket/1393*comment:4__;Iw!!OSsGDw!eGPDEb3bTQQJJzQ52j_9pP9jIP_zKNa9IR06SaKNdO7DTu1ut9pMXLNrSQJfPg$ >
    IETF Tickets/NOC <https://urldefense.com/v3/__https://tickets.meeting.ietf.org__;!!OSsGDw!eGPDEb3bTQQJJzQ52j_9pP9jIP_zKNa9IR06SaKNdO7DTu1ut9pMXLNapam25Q$ >
    IETF Meeting Tickets - NOC pages

comment:6 Changed 7 days ago by nick@…

I had this same problem this morning.

I fixed it by deleting my cookies for the gather site and restarting my browser. Also, make sure that your datatracker account has the email that you registered for the meeting with. You can check this at ​​​https://datatracker.ietf.org/accounts/profile/

-Nick

comment:7 in reply to:  7 ; Changed 7 days ago by aprakash@…

Thank you, I will do EOD, after the sessions are over. Thanks again for your quick response.

On 2020-07-28, 11:08, "IETF Tickets/NOC" <tickets@meeting.ietf.org> wrote:

    #1393: Unauthorized error when logging into item meetings
    -------------------------------------+--------------------------------
          Reporter:  aprakash@…          |                Owner:  nick@…
              Type:  request             |               Status:  assigned
          Priority:  tbd                 |            Milestone:  ietf-108
         Component:  meetecho-streaming  |           Resolution:
          Keywords:                      |  My Current Location:
    My MAC  Address:                     |                My OS:
    -------------------------------------+--------------------------------

    Comment (by nick@…):

     I had this same problem this morning.

     I fixed it by deleting my cookies for the gather site and restarting my
     browser.  Also, make sure that your datatracker account has the email that
     you registered for the meeting with. You can check this at
     ​​​https://urldefense.com/v3/__https://datatracker.ietf.org/accounts/profile/__;!!OSsGDw!c1Yic-Xz-y_4JYHHGpagZzBGjBFhfBL9mVwkwGTzAKoh3-7huwkkXWwQdGhlbw$ 

     -Nick

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    Ticket URL: <https://urldefense.com/v3/__https://tickets.meeting.ietf.org/ticket/1393*comment:6__;Iw!!OSsGDw!c1Yic-Xz-y_4JYHHGpagZzBGjBFhfBL9mVwkwGTzAKoh3-7huwkkXWwsrTLgpQ$ >
    IETF Tickets/NOC <https://urldefense.com/v3/__https://tickets.meeting.ietf.org__;!!OSsGDw!c1Yic-Xz-y_4JYHHGpagZzBGjBFhfBL9mVwkwGTzAKoh3-7huwkkXWyympfe1w$ >
    IETF Meeting Tickets - NOC pages

comment:8 Changed 6 days ago by Rick Alfvin

Resolution: fixed
Status: assignedclosed
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