Unauthorized error when logging into item meetings

[aprakash@…]

Hi,

Can someone please look at this issue, please.

Regards
Anurag

[nick@…]

Hi Anurag,

Do you mean that you're having trouble logging into the Meetecho sessions? Could you send us the specific error message?

Thanks!

[aprakash@…]

After I logged in gather town with same email id (aprakash@ciena.com), it worked. However now I do not see IETF108 space in gather town now. 

On 2020-07-28, 10:27, "IETF Tickets/NOC" <tickets@meeting.ietf.org> wrote:

    #1393: Unauthorized error when logging into item meetings
    -------------------------------------+--------------------------------
          Reporter:  aprakash@…          |                Owner:  nick@…
              Type:  request             |               Status:  assigned
          Priority:  tbd                 |            Milestone:  ietf-108
         Component:  meetecho-streaming  |           Resolution:
          Keywords:                      |  My Current Location:
    My MAC  Address:                     |                My OS:
    -------------------------------------+--------------------------------
    Changes (by nick@…):

     * component:  incoming => meetecho-streaming


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    IETF Meeting Tickets - NOC pages

[nick@…]

Are you using this URL? ​https://ietf.gather.town/

[aprakash@…]

Yes I tried the mentioned URL and authorized my datatracker account . In MY SPACES - it indicates "No spaces yet!".

On 2020-07-28, 10:57, "IETF Tickets/NOC" <tickets@meeting.ietf.org> wrote:

    #1393: Unauthorized error when logging into item meetings
    -------------------------------------+--------------------------------
          Reporter:  aprakash@…          |                Owner:  nick@…
              Type:  request             |               Status:  assigned
          Priority:  tbd                 |            Milestone:  ietf-108
         Component:  meetecho-streaming  |           Resolution:
          Keywords:                      |  My Current Location:
    My MAC  Address:                     |                My OS:
    -------------------------------------+--------------------------------

    Comment (by nick@…):

     Are you using this URL? https://urldefense.com/v3/__https://ietf.gather.town/__;!!OSsGDw!eGPDEb3bTQQJJzQ52j_9pP9jIP_zKNa9IR06SaKNdO7DTu1ut9pMXLMwkTKszA$ 

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    IETF Tickets/NOC <https://urldefense.com/v3/__https://tickets.meeting.ietf.org__;!!OSsGDw!eGPDEb3bTQQJJzQ52j_9pP9jIP_zKNa9IR06SaKNdO7DTu1ut9pMXLNapam25Q$ >
    IETF Meeting Tickets - NOC pages

[nick@…]

I had this same problem this morning.

I fixed it by deleting my cookies for the gather site and restarting my browser. Also, make sure that your datatracker account has the email that you registered for the meeting with. You can check this at ​​​​https://datatracker.ietf.org/accounts/profile/

-Nick

[aprakash@…]

Thank you, I will do EOD, after the sessions are over. Thanks again for your quick response.

On 2020-07-28, 11:08, "IETF Tickets/NOC" <tickets@meeting.ietf.org> wrote:

    #1393: Unauthorized error when logging into item meetings
    -------------------------------------+--------------------------------
          Reporter:  aprakash@…          |                Owner:  nick@…
              Type:  request             |               Status:  assigned
          Priority:  tbd                 |            Milestone:  ietf-108
         Component:  meetecho-streaming  |           Resolution:
          Keywords:                      |  My Current Location:
    My MAC  Address:                     |                My OS:
    -------------------------------------+--------------------------------

    Comment (by nick@…):

     I had this same problem this morning.

     I fixed it by deleting my cookies for the gather site and restarting my
     browser.  Also, make sure that your datatracker account has the email that
     you registered for the meeting with. You can check this at
     ​​​https://urldefense.com/v3/__https://datatracker.ietf.org/accounts/profile/__;!!OSsGDw!c1Yic-Xz-y_4JYHHGpagZzBGjBFhfBL9mVwkwGTzAKoh3-7huwkkXWwQdGhlbw$ 

     -Nick

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    IETF Meeting Tickets - NOC pages