Opened 3 months ago

Closed 3 months ago

#1398 closed request (fixed)

Can't log into gather.town

Reported by: johnl@… Owned by: Rick Alfvin
Priority: tbd Milestone: ietf-108
Component: incoming Keywords:
Cc: My Current Location:
My MAC Address: My OS:

Description

Trying with both my usual address johnl@taugh.com and the address I 
registered with, isoc@johnlevine.com.  They're both the same datatracker 
account.

With either address, I can sort of log in but then it tells me I'm not in 
the whitelist.

I had no trouble logging in yesterday.

Regards,
John Levine, johnl@taugh.com, Taughannock Networks, Trumansburg NY
Please consider the environment before reading this e-mail. https://jl.ly

Change history (3)

comment:1 Changed 3 months ago by Rick Alfvin

Owner: changed from < default > to Rick Alfvin
Status: newaccepted

Hi John,
Make sure that your datatracker account has the email that you registered for the meeting with. You can check this at ​​https://datatracker.ietf.org/accounts/profile/

For Gather please make sure to use ​​https://ietf.gather.town this will auth to your data tracker account. meetecho will do the same. I also recommend clearing your cache and deleting cookies for the gather site.

comment:2 in reply to:  2 ; Changed 3 months ago by johnl@…

> Hi John,
> Make sure that your datatracker account has the email that you registered
> for the meeting with. You can check this at
> ​​https://datatracker.ietf.org/accounts/profile/

Yes, of course they are.

> For Gather please make sure to use ​​https://ietf.gather.town this will
> auth to your data tracker account. meetecho will do the same. I also
> recommend clearing your cache and deleting cookies for the gather site.

Deleting the cookies for gather.town and logging in again worked. 
Dismayingly flaky.


Regards,
John Levine, johnl@taugh.com, Primary Perpetrator of "The Internet for Dummies",
Please consider the environment before reading this e-mail. https://jl.ly

comment:3 Changed 3 months ago by Rick Alfvin

Resolution: fixed
Status: acceptedclosed
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