Opened 7 days ago

Closed 6 days ago

#1400 closed request (not broken)

Sending audio problems - both Linux and Windows

Reported by: ietf@… Owned by: alex@…
Priority: tbd Milestone: ietf-108
Component: incoming Keywords:
Cc: My Current Location:
My MAC Address: My OS:

Description

Hi,

I have a couple of presentations on Thu. In sessions yesterday and 
today, sending audio has never worked, so I'm trying to resolve in time.

My primary question: *is there a test meetecho session where I can test 
sending audio realistically?* The provided test session seems to be the 
hallway, where I can send audio fine (presumably to no-one except 
myself). I see see the wavy plot under my name, and I can hear myself in 
my own headset. But it doesn't emulate a real session, when sending 
audio doesn't work (see below).

On my Linux laptop, there seems to be some weird interaction when I'm 
sending audio (similar problem with Zoom as MeetEcho) where, as soon as 
I send audio, the incoming and outgoing audio become completely 
inaudible (choppy), which causes the whole machine to behave erratically 
for about 40s until it resolves itself, and I can hear incoming audio OK 
again. This started since I upgraded to Ubuntu 20.04 recently. I've 
tried to find solutions to this in the Ubuntu forums, but I doubt I'll 
be able to  resolve this in time (I'd really like to tho).

So I tried my wife's Windows 10 laptop instead. When I access a meetecho 
session, I just get the IETF 108 logo and a dark blue bar along the 
bottom of the window. The login prompt does not appear. I assume these 
are the symptoms of an old Windows Edge browser, which needs to be 
upgraded to the "New Edge Experience". *Am I correct?* However, there's 
not enough disk space on my wife's laptop for that.

So, I think I'm stuffed. *Unless you have an answer to any of the above 
problems.* I don't expect you to tho - these are not your problems really!

I do have a possible way forward - I still have Windows 10 on my Linux 
laptop, from when I set it up as dual-boot. I could try that. (I won't 
be able to access all my Linux applications during a session, but 
perhaps that's the price I have to pay.)


Bob


-- 
________________________________________________________________
Bob Briscoe                               http://bobbriscoe.net/

Change history (4)

comment:1 Changed 7 days ago by Rick Alfvin

Owner: changed from < default > to alex@…
Status: newassigned

comment:2 Changed 7 days ago by alex@…

Resolution: ouch
Status: assignedclosed

My primary question: *is there a test meetecho session where I can test sending audio realistically?* The provided test session seems to be the hallway, where I can send audio fine (presumably to no-one except myself). I see see the wavy plot under my name, and I can hear myself in my own headset. But it doesn't emulate a real session, when sending audio doesn't work (see below).

The "prova" session is actually a real room. You can ask anybody to join you there and they will be able to hear you. That session is usually attended by somebody from the Secretariat like 30 minutes before the first session and 30 minutes after the last one, in order to help people with tests.

On my Linux laptop, there seems to be some weird interaction when I'm sending audio (similar problem with Zoom as MeetEcho?) where, as soon as I send audio, the incoming and outgoing audio become completely inaudible (choppy), which causes the whole machine to behave erratically for about 40s until it resolves itself, and I can hear incoming audio OK again. This started since I upgraded to Ubuntu 20.04 recently. I've tried to find solutions to this in the Ubuntu forums, but I doubt I'll be able to resolve this in time (I'd really like to tho).

That's unfortunate!

So I tried my wife's Windows 10 laptop instead. When I access a meetecho session, I just get the IETF 108 logo and a dark blue bar along the bottom of the window. The login prompt does not appear. I assume these are the symptoms of an old Windows Edge browser, which needs to be upgraded to the "New Edge Experience". *Am I correct?* However, there's not enough disk space on my wife's laptop for that.

Yes, those sounds like symptoms of the old Edge version that has been discontinued by Microsoft. The new Chromium-based version should work just fine, but I understand you don't have disk space for that.

So, I think I'm stuffed. *Unless you have an answer to any of the above problems.* I don't expect you to tho - these are not your problems really!

I'm afraid I don't. Maybe you might want to try a live distro? Beware that I have absolutely no idea if it would work!

I do have a possible way forward - I still have Windows 10 on my Linux laptop, from when I set it up as dual-boot. I could try that. (I won't be able to access all my Linux applications during a session, but perhaps that's the price I have to pay.)

Sorry about that. All of the sudden I'm glad I decided to not upgrade my Ubuntu 18.04 until after the IETF!

comment:3 in reply to:  3 ; Changed 6 days ago by in@…

Resolution: ouch
Status: closedreopened
I'm trying now to access the prova session via my iPhone, to at least be 
able to send audio (I have a 9cm x 4cm screen, so I can't actually see 
anything on it).

What I'd like to do is see if I can join the session on my laptop at the 
same time.


Bob


On 28/07/2020 21:16, IETF Tickets/NOC wrote:
> #1400: Sending audio problems - both Linux and Windows
> ---------------------------+--------------------------------
>        Reporter:  ietf@…    |                Owner:  alex@…
>            Type:  request   |               Status:  closed
>        Priority:  tbd       |            Milestone:  ietf-108
>       Component:  incoming  |           Resolution:  ouch
>        Keywords:            |  My Current Location:
> My MAC  Address:           |                My OS:
> ---------------------------+--------------------------------
> Changes (by alex@…):
>
>   * status:  assigned => closed
>   * resolution:   => ouch
>
>
> Comment:
>
>   > My primary question: *is there a test meetecho session where I can test
>   sending audio realistically?* The provided test session seems to be the
>   hallway, where I can send audio fine (presumably to no-one except myself).
>   I see see the wavy plot under my name, and I can hear myself in my own
>   headset. But it doesn't emulate a real session, when sending audio doesn't
>   work (see below).
>
>   The "prova" session is actually a real room. You can ask anybody to join
>   you there and they will be able to hear you. That session is usually
>   attended by somebody from the Secretariat like 30 minutes before the first
>   session and 30 minutes after the last one, in order to help people with
>   tests.
>
>
>   > On my Linux laptop, there seems to be some weird interaction when I'm
>   sending audio (similar problem with Zoom as MeetEcho) where, as soon as I
>   send audio, the incoming and outgoing audio become completely inaudible
>   (choppy), which causes the whole machine to behave erratically for about
>   40s until it resolves itself, and I can hear incoming audio OK again. This
>   started since I upgraded to Ubuntu 20.04 recently. I've tried to find
>   solutions to this in the Ubuntu forums, but I doubt I'll be able to
>   resolve this in time (I'd really like to tho).
>   That's unfortunate!
>
>   > So I tried my wife's Windows 10 laptop instead. When I access a meetecho
>   session, I just get the IETF 108 logo and a dark blue bar along the bottom
>   of the window. The login prompt does not appear. I assume these are the
>   symptoms of an old Windows Edge browser, which needs to be upgraded to the
>   "New Edge Experience". *Am I correct?* However, there's not enough disk
>   space on my wife's laptop for that.
>
>   Yes, those sounds like symptoms of the old Edge version that has been
>   discontinued by Microsoft. The new Chromium-based version should work just
>   fine, but I understand you don't have disk space for that.
>
>   > So, I think I'm stuffed. *Unless you have an answer to any of the above
>   problems.* I don't expect you to tho - these are not your problems really!
>
>   I'm afraid I don't. Maybe you might want to try a live distro? Beware that
>   I have absolutely no idea if it would work!
>
>   > I do have a possible way forward - I still have Windows 10 on my Linux
>   laptop, from when I set it up as dual-boot. I could try that. (I won't be
>   able to access all my Linux applications during a session, but perhaps
>   that's the price I have to pay.)
>
>   Sorry about that. All of the sudden I'm glad I decided to not upgrade my
>   Ubuntu 18.04 until after the IETF!
>

-- 
________________________________________________________________
Bob Briscoe                               http://bobbriscoe.net/

comment:4 Changed 6 days ago by alex@…

Resolution: not broken
Status: reopenedclosed

Closing as we had a test session together a while ago.

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