Opened 6 days ago

Closed 6 days ago

#1402 closed request (pending)

selecting the camera in-flight

Reported by: alexandre.petrescu@… Owned by: alex@…
Priority: tbd Milestone: ietf-108
Component: incoming Keywords:
Cc: My Current Location:
My MAC Address: My OS:

Description

Hi Meetecho tickets,

I would like to report the following error: the system selects the wrong
camera even if I tell it to select the proper camera.

When connect to the prova group of meetecho, I am asked 'pre-flight'
questions to select the microphone and webcam.

I select an external microphone on stereo jack connector and an external
webcam on USB (Logitech Pro 9000).  The system already has 2 other
cameras; I dont want to use the other cameras (the wrong ones) because
they point to the table and the ceiling, not  to me.

Thus, I select this Logitech camera.  The 'pre-flight' window shows the
right image.

But then, when the meetecho sessions starts and I enter the video queue
and get approved, the others see the camera that points to the table,
not to me.  Because the camera I selected is not the right one.

Yours,

-- 
--
Alexandre Petrescu
alexandre.petrescu@cea.fr, tél 0169089223

smime.p7s

Attachments (2)

smime.p7s (3.6 KB) - added by alexandre.petrescu@… 6 days ago.
Added by email2trac
smime-1.p7s (3.6 KB) - added by alexandre.petrescu@… 6 days ago.
Added by email2trac

Download all attachments as: .zip

Change history (6)

Changed 6 days ago by alexandre.petrescu@…

Attachment: smime.p7s added

Added by email2trac

comment:1 Changed 6 days ago by Rick Alfvin

Owner: changed from < default > to alex@…
Status: newassigned

comment:2 Changed 6 days ago by alex@…

Status: assignedaccepted

Hi Alexandre, thank for your feedback. This shouldn't happen indeed. Can you please share more details about your OS and browser (including versions)?

comment:3 in reply to:  4 Changed 6 days ago by alexandre.petrescu@…

Windows 10 64bit, latest version, Windows professional edition, version 
2004, installed June 16th, 2020, OS version 19041.338

Firefox 64bit, latest version 68.11.0esr



--
Alexandre Petrescu
alexandre.petrescu@cea.fr, tél 0169089223

Le 29/07/2020 à 14:28, IETF Tickets/NOC a écrit :
> #1402: selecting the camera in-flight
> ---------------------------------------+--------------------------------
>        Reporter:  alexandre.petrescu@…  |                Owner:  alex@…
>            Type:  request               |               Status:  accepted
>        Priority:  tbd                   |            Milestone:  ietf-108
>       Component:  incoming              |           Resolution:
>        Keywords:                        |  My Current Location:
> My MAC  Address:                       |                My OS:
> ---------------------------------------+--------------------------------
> Changes (by alex@…):
> 
>   * status:  assigned => accepted
> 
> 
> Comment:
> 
>   Hi Alexandre, thank for your feedback. This shouldn't happen indeed. Can
>   you please share more details about your OS and browser (including
>   versions)?
> 

smime-1.p7s

Changed 6 days ago by alexandre.petrescu@…

Attachment: smime-1.p7s added

Added by email2trac

comment:4 Changed 6 days ago by alex@…

Resolution: pending
Status: acceptedclosed

Thanks. We reproduced the issue with Firefox 68esr. The same issue is not happening on the current Firefox stable (version 79), as well as the beta and nightly channels. So this is likely a Firefox bug that has been fixed since then. I do understand Firefox 68 is an extended support release and is still available on many operating systems, so we'll investigate if we can find a workaround. I'm not sure it will land into the platform in time for the end of the meeting, though.

I'm closing this ticket as we're tracking this internally. Thanks again for your feedback!

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