Opened 5 years ago

Closed 5 years ago

Last modified 5 weeks ago

#544 closed request (worksforme)

Wired access at Hilton guest room

Reported by: hermin.anggawijaya @… Owned by: jdishongh@…
Priority: tbd Milestone: ietf-085
Component: helpdesk Keywords:
Cc: My Current Location:
My MAC Address: My OS:

Description

Hello

I am staying at a level 5 Hilton guest room, I can't seem to get internet
access on the wired network.

DHCP discover from my PC seems to be unanswered. And I see a lot of
PVST+ from a box with mac address of *00-22-bd-32-f6-81.

I can also see a Juniper box (b0-c6-9a-a8-94-00) doing lots of ARPs to
130.129.0.0/16(?) and also seeing some traffic 192.168.x.x <-> 192.168.x.x

Any idea why I can't get DHCP going ?


Kind regards

Hermin
*

Change history (10)

comment:1 Changed 5 years ago by bzeeb+ietf@…

Component: incomingnetwork
Owner: changed from llynch@… to nkukich@…

comment:2 Changed 5 years ago by bz@…

Hey,

> I am staying at a level 5 Hilton guest room, I can't seem to get internet
> access on the wired network.

This might be partly outside our control but may be able to pass it on
to people having access to the Hotel switches if needed.  What's your
room number?

Also given you can see the ARPs from Juniper, most likely in the
130.129.64.0/22 range(?), what is your Ethernet address, so we could
check our DHCP logs?

comment:3 Changed 5 years ago by bzeeb+ietf@…

Thanks for looking into this.... my room number is 521 and mac address is
3c:97:0e:08:5e:ba.
The IP address range you mentioned looked liked being being ARPed a lot by
Juniper (*b0-c6-9a-a8-94-00), maybe I am on the same (v)lan.
Also I am seeing lots of unicast among other devices ???

cheers

hermin
*

comment:4 Changed 5 years ago by bzeeb+ietf@…

Cannot see that MAC address in the DHCP logs. Bounce to helpdesk to figure out the switch port with the Hotel

comment:5 Changed 5 years ago by bzeeb+ietf@…

Component: networkhelpdesk
Owner: changed from nkukich@… to jdishongh@…

comment:6 Changed 5 years ago by jdishongh@…

Hi Hermin,
First, would it be possible for you to use the wireless in your room? If so, you can connect to the SSID called Free. No splash page or password is required.
If a wired connection is what you require, can it wait until Monday? I ask, because we don't have access to the hotel's switch on that floor, and our IT contact who can get us access to that switch is out of office until Monday.
If neither of these alternatives meet your needs, please write back or come by the NOC in room 203 and we'll seek another solution.
~ James

comment:7 Changed 5 years ago by hermin.anggawijaya@…

Hi James

Yes, I can use wireless with "Free" SSID in the mean time. The reason for
me wanting to use wired access is occasionally the signal is weak.
I can wait until Monday - no big problem. Thanks for looking into this.

cheers

Hermin



On Mon, Nov 5, 2012 at 2:57 AM, IETF Meeting/NOC
<tickets@meeting.ietf.org>wrote:

> #544: Wired access at Hilton guest room
> ---------------------------------------+-----------------------------------
>       Reporter:  hermin.anggawijaya@…  |                Owner:  jdishongh@
> …
>           Type:  request               |               Status:  new
>       Priority:  tbd                   |            Milestone:  ietf-85
>      Component:  helpdesk              |           Resolution:
>       Keywords:                        |  My Current Location:
> My MAC  Address:                       |                My OS:
> ---------------------------------------+-----------------------------------
>
> Comment (by jdishongh@…):
>
>  Hi Hermin,
>  First, would it be possible for you to use the wireless in your room? If
>  so, you can connect to the SSID called Free. No splash page or password is
>  required.
>  If a wired connection is what you require, can it wait until Monday? I
>  ask, because we don't have access to the hotel's switch on that floor, and
>  our IT contact who can get us access to that switch is out of office until
>  Monday.
>  If neither of these alternatives meet your needs, please write back or
>  come by the NOC in room 203 and we'll seek another solution.
>  ~ James
>
> --
> Ticket URL: <http://trac.meeting.ietf.org/ticket/544#comment:6>
> IETF Meeting/NOC <http://tickets.meeting.ietf.org>
> IETF Meeting - NOC pages
>

comment:8 Changed 5 years ago by llynch@…

Reporter: changed from hermin.anggawijaya@… to hermin.anggawijaya @…
Resolution: worksforme
Status: newclosed

comment:9 Changed 5 years ago by anonymous

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comment:10 Changed 5 weeks ago by Rick Alfvin

Milestone: ietf-85ietf-085

Milestone renamed

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