Opened 4 years ago

Closed 4 years ago

Last modified 5 weeks ago

#704 closed request (forwarded to secretariat)

Jabber server having problems?

Reported by: york@… Owned by: amorris@…
Priority: tbd Milestone: ietf-089
Component: incoming Keywords:
Cc: My Current Location:
My MAC Address: My OS:

Description

Hi.  I'm in v6ops trying to get into the jabber room as jabber scribe and finding myself unable to connect.

Others are not able to get in either.  Is there a problem with the IETF jabber server(s)?

Thanks,
Dan
--
Dan York
Senior Content Strategist, Internet Society
york@isoc.org <mailto:york@isoc.org>   +1-802-735-1624
Jabber: york@jabber.isoc.org <mailto:york@jabber.isoc.org>
Skype: danyork   http://twitter.com/danyork

http://www.internetsociety.org/deploy360/

Change history (6)

comment:1 Changed 4 years ago by llynch@…

Owner: changed from llynch@… to amorris@…
Status: newassigned

comment:2 Changed 4 years ago by york@…

Just to provide further data points...  When I try to join
"v6ops@jabber.ietf.org" from my "dyork@jabber.org" account using the Psi
client, I get this message:

Unable to join groupchat.
Reason: Remote server not found.
A remote server or service specified as part or all of the JID of the
intended recipient does not exist.

When I try to join using the same credentials from my Adium client, I get:

404: Remote Server Not Found

Somewhat strangely, I *was* able to join "v6ops@jabber.ietf.org" from my
"york@jabber.isoc.org" account using Apple's "Messages" client.   However,
when I then tried to join "rtcweb@jabber.ietf.org" from the same client, I
got the error:

Messages can't connect to the chat room "rtcweb@jabber.ietf.org"

If you want me to test anything else I am glad to do so,
Dan




On 3/5/14 9:04 AM, "IETF Meeting/NOC" <tickets@meeting.ietf.org> wrote:

>#704: Jabber server having problems?
>---------------------------+---------------------------------
>      Reporter:  york@Š    |                Owner:  amorris@Š
>          Type:  request   |               Status:  assigned
>      Priority:  tbd       |            Milestone:  ietf-89
>     Component:  incoming  |           Resolution:
>      Keywords:            |  My Current Location:
>My MAC  Address:           |                My OS:
>---------------------------+---------------------------------
>Changes (by llynch@Š):
>
> * owner:  llynch@Š => amorris@Š
> * status:  new => assigned
>
>
>--
>Ticket URL: <https://tickets.meeting.ietf.org/ticket/704#comment:1>
>IETF Meeting/NOC <https://tickets.meeting.ietf.org>
>IETF Meeting - NOC pages

comment:3 in reply to:  2 Changed 4 years ago by anonymous

We are unable to replicate this issue. I am having no problem joining rtcweb jabber room, or any others. Ryan (AMS IT) is wondering if perhaps it was due to intermittent network issues?

Alexa

Replying to york@…:

Just to provide further data points...  When I try to join
"v6ops@jabber.ietf.org" from my "dyork@jabber.org" account using the Psi
client, I get this message:

Unable to join groupchat.
Reason: Remote server not found.
A remote server or service specified as part or all of the JID of the
intended recipient does not exist.

When I try to join using the same credentials from my Adium client, I get:

404: Remote Server Not Found

Somewhat strangely, I *was* able to join "v6ops@jabber.ietf.org" from my
"york@jabber.isoc.org" account using Apple's "Messages" client.   However,
when I then tried to join "rtcweb@jabber.ietf.org" from the same client, I
got the error:

Messages can't connect to the chat room "rtcweb@jabber.ietf.org"

If you want me to test anything else I am glad to do so,
Dan




On 3/5/14 9:04 AM, "IETF Meeting/NOC" <tickets@meeting.ietf.org> wrote:

>#704: Jabber server having problems?
>---------------------------+---------------------------------
>      Reporter:  york@Š    |                Owner:  amorris@Š
>          Type:  request   |               Status:  assigned
>      Priority:  tbd       |            Milestone:  ietf-89
>     Component:  incoming  |           Resolution:
>      Keywords:            |  My Current Location:
>My MAC  Address:           |                My OS:
>---------------------------+---------------------------------
>Changes (by llynch@Š):
>
> * owner:  llynch@Š => amorris@Š
> * status:  new => assigned
>
>
>--
>Ticket URL: <https://tickets.meeting.ietf.org/ticket/704#comment:1>
>IETF Meeting/NOC <https://tickets.meeting.ietf.org>
>IETF Meeting - NOC pages

comment:4 Changed 4 years ago by york@…

Alexa,

I am now able to get in using "york@jabber.isoc.org" without any problems.
 I *can* now get in via "dyork@jabber.org", BUT, the connections seem to
be read-only... I can't post to a chat room.

So perhaps this is more of an issue with jabber.org ... which is also used
by a good number of people here.

Dan



On 3/5/14 10:37 AM, "IETF Meeting/NOC" <tickets@meeting.ietf.org> wrote:

>#704: Jabber server having problems?
>---------------------------+---------------------------------
>      Reporter:  york@...    |                Owner:  amorris@...
>          Type:  request   |               Status:  assigned
>      Priority:  tbd       |            Milestone:  ietf-89
>     Component:  incoming  |           Resolution:
>      Keywords:            |  My Current Location:
>My MAC  Address:           |                My OS:
>---------------------------+---------------------------------
>
>Comment (by anonymous):
>
> We are unable to replicate this issue. I am having no problem joining
> rtcweb jabber room, or any others. Ryan (AMS IT) is wondering if perhaps
> it was due to intermittent network issues?
>
> Alexa
>
>
> Replying to [comment:2 york@...]:
> > {{{
> > Just to provide further data points...  When I try to join
> > "v6ops@jabber.ietf.org" from my "dyork@jabber.org" account using the
>Psi
> > client, I get this message:
> >
> > Unable to join groupchat.
> > Reason: Remote server not found.
> > A remote server or service specified as part or all of the JID of the
> > intended recipient does not exist.
> >
> > When I try to join using the same credentials from my Adium client, I
> get:
> >
> > 404: Remote Server Not Found
> >
> > Somewhat strangely, I *was* able to join "v6ops@jabber.ietf.org" from
>my
> > "york@jabber.isoc.org" account using Apple's "Messages" client.
> However,
> > when I then tried to join "rtcweb@jabber.ietf.org" from the same
>client,
> I
> > got the error:
> >
> > Messages can't connect to the chat room "rtcweb@jabber.ietf.org"
> >
> > If you want me to test anything else I am glad to do so,
> > Dan
> >
> >
> >
> >
> > On 3/5/14 9:04 AM, "IETF Meeting/NOC" <tickets@meeting.ietf.org> wrote:
> >
> > >#704: Jabber server having problems?
> > >---------------------------+---------------------------------
> > >      Reporter:  york@Š    |                Owner:  amorris@Š
> > >          Type:  request   |               Status:  assigned
> > >      Priority:  tbd       |            Milestone:  ietf-89
> > >     Component:  incoming  |           Resolution:
> > >      Keywords:            |  My Current Location:
> > >My MAC  Address:           |                My OS:
> > >---------------------------+---------------------------------
> > >Changes (by llynch@Š):
> > >
> > > * owner:  llynch@Š => amorris@Š
> > > * status:  new => assigned
> > >
> > >
> > >--
> > >Ticket URL: <https://tickets.meeting.ietf.org/ticket/704#comment:1>
> > >IETF Meeting/NOC <https://tickets.meeting.ietf.org>
> > >IETF Meeting - NOC pages
> >
> > }}}
>
>--
>Ticket URL: <https://tickets.meeting.ietf.org/ticket/704#comment:3>
>IETF Meeting/NOC <https://tickets.meeting.ietf.org>
>IETF Meeting - NOC pages

comment:5 Changed 4 years ago by llynch@…

Resolution: forwarded to secretariat
Status: assignedclosed

comment:6 Changed 5 weeks ago by Rick Alfvin

Milestone: ietf-89ietf-089

Milestone renamed

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