#934 closed defect (duplicate)
Hotel network
| Reported by: | Owned by: | ||
|---|---|---|---|
| Priority: | tbd | Milestone: | ietf-093 |
| Component: | wireless | Keywords: | |
| Cc: | My Current Location: | ||
| My MAC Address: | My OS: |
Description
Wifi is not working in room 5026. I could not connect to ietf-hotel with my iPhone from there. Thanks and regards, Dan Rimascanu Sent from my iPhone
Change history (10)
comment:1 Changed 3 years ago by
| Component: | incoming → wireless |
|---|---|
| Owner: | changed from llynch@… to creilly@… |
| Status: | new → assigned |
| Type: | request → defect |
comment:2 Changed 3 years ago by
There seems to be a problem with the iPhone connectivity. I can connect from my MacBook Air, but not from the iPhone (5) devices (my wife and mines). Thanks and Regards, Dan On Sun, Jul 19, 2015 at 3:33 AM, IETF Meeting/NOC <tickets@meeting.ietf.org> wrote: > #934: Hotel network > -----------------------------+--------------------------------- > Reporter: dromasca@… | Owner: creilly@… > Type: defect | Status: assigned > Priority: tbd | Milestone: ietf-93 > Component: wireless | Resolution: > Keywords: | My Current Location: > My MAC Address: | My OS: > -----------------------------+--------------------------------- > Changes (by llynch@…): > > * owner: llynch@… => creilly@… > * status: new => assigned > * component: incoming => wireless > * type: request => defect > > > Comment: > > hotel side issue > > -- > Ticket URL: <https://tickets.meeting.ietf.org/ticket/934#comment:1> > IETF Meeting/NOC <https://tickets.meeting.ietf.org> > IETF Meeting - NOC pages
comment:3 Changed 3 years ago by
I apologize that the Hotel infrastructure is not performing optimally. I'm working with the Hotel IT department to remedy their wireless deployment to determine what the issue is.
Can you please provide the following information:
BSSID of Associated Access Point:
Thank you for your patience,
comment:4 Changed 3 years ago by
> Can you please provide the following information: > BSSID of Associated Access Point: How can I read this from my iPhone? Dan On Mon, Jul 20, 2015 at 12:23 PM, IETF Meeting/NOC <tickets@meeting.ietf.org> wrote: > #934: Hotel network > -----------------------------+--------------------------------- > Reporter: dromasca@… | Owner: creilly@… > Type: defect | Status: assigned > Priority: tbd | Milestone: ietf-93 > Component: wireless | Resolution: > Keywords: | My Current Location: > My MAC Address: | My OS: > -----------------------------+--------------------------------- > > Comment (by creilly@…): > > I apologize that the Hotel infrastructure is not performing optimally. I'm > working with the Hotel IT department to remedy their wireless deployment > to determine what the issue is. > Can you please provide the following information: > BSSID of Associated Access Point: > Thank you for your patience, > > -- > Ticket URL: <https://tickets.meeting.ietf.org/ticket/934#comment:3> > IETF Meeting/NOC <https://tickets.meeting.ietf.org> > IETF Meeting - NOC pages
comment:5 Changed 3 years ago by
Actually I should make my question more clear - how can I read this
information from my iPhone when the issue that I am complaining about
is about not being able to connect with the iPhone to the wireless
network (ietf-hotel)?
Thanks and Regards,
Dan
On Mon, Jul 20, 2015 at 6:56 PM, IETF Meeting/NOC
<tickets@meeting.ietf.org> wrote:
> #934: Hotel network
> -----------------------------+---------------------------------
> Reporter: dromasca@… | Owner: creilly@…
> Type: defect | Status: assigned
> Priority: tbd | Milestone: ietf-93
> Component: wireless | Resolution:
> Keywords: | My Current Location:
> My MAC Address: | My OS:
> -----------------------------+---------------------------------
>
> Comment (by dromasca@…):
>
> {{{
> > Can you please provide the following information:
> > BSSID of Associated Access Point:
>
> How can I read this from my iPhone?
>
> Dan
>
>
> On Mon, Jul 20, 2015 at 12:23 PM, IETF Meeting/NOC
> <tickets@meeting.ietf.org> wrote:
> > #934: Hotel network
> > -----------------------------+---------------------------------
> > Reporter: dromasca@… | Owner: creilly@…
> > Type: defect | Status: assigned
> > Priority: tbd | Milestone: ietf-93
> > Component: wireless | Resolution:
> > Keywords: | My Current Location:
> > My MAC Address: | My OS:
> > -----------------------------+---------------------------------
> >
> > Comment (by creilly@…):
> >
> > I apologize that the Hotel infrastructure is not performing optimally.
> I'm
> > working with the Hotel IT department to remedy their wireless
> deployment
> > to determine what the issue is.
> > Can you please provide the following information:
> > BSSID of Associated Access Point:
> > Thank you for your patience,
> >
> > --
> > Ticket URL: <https://tickets.meeting.ietf.org/ticket/934#comment:3>
> > IETF Meeting/NOC <https://tickets.meeting.ietf.org>
> > IETF Meeting - NOC pages
> }}}
>
> --
> Ticket URL: <https://tickets.meeting.ietf.org/ticket/934#comment:4>
> IETF Meeting/NOC <https://tickets.meeting.ietf.org>
> IETF Meeting - NOC pages
comment:6 Changed 3 years ago by
The problem was not solved. Again, for the second night, I had no
connectivity from my room (5026) neither from my laptop, not from any
of the 2 iPhones. This is very frustrating.
Regards,
Dan
On Mon, Jul 20, 2015 at 6:59 PM, IETF Meeting/NOC
<tickets@meeting.ietf.org> wrote:
> #934: Hotel network
> -----------------------------+---------------------------------
> Reporter: dromasca@… | Owner: creilly@…
> Type: defect | Status: assigned
> Priority: tbd | Milestone: ietf-93
> Component: wireless | Resolution:
> Keywords: | My Current Location:
> My MAC Address: | My OS:
> -----------------------------+---------------------------------
>
> Comment (by dromasca@…):
>
> {{{
> Actually I should make my question more clear - how can I read this
> information from my iPhone when the issue that I am complaining about
> is about not being able to connect with the iPhone to the wireless
> network (ietf-hotel)?
>
> Thanks and Regards,
>
> Dan
>
>
> On Mon, Jul 20, 2015 at 6:56 PM, IETF Meeting/NOC
> <tickets@meeting.ietf.org> wrote:
> > #934: Hotel network
> > -----------------------------+---------------------------------
> > Reporter: dromasca@… | Owner: creilly@…
> > Type: defect | Status: assigned
> > Priority: tbd | Milestone: ietf-93
> > Component: wireless | Resolution:
> > Keywords: | My Current Location:
> > My MAC Address: | My OS:
> > -----------------------------+---------------------------------
> >
> > Comment (by dromasca@…):
> >
> > {{{
> > > Can you please provide the following information:
> > > BSSID of Associated Access Point:
> >
> > How can I read this from my iPhone?
> >
> > Dan
> >
> >
> > On Mon, Jul 20, 2015 at 12:23 PM, IETF Meeting/NOC
> > <tickets@meeting.ietf.org> wrote:
> > > #934: Hotel network
> > > -----------------------------+---------------------------------
> > > Reporter: dromasca@… | Owner: creilly@…
> > > Type: defect | Status: assigned
> > > Priority: tbd | Milestone: ietf-93
> > > Component: wireless | Resolution:
> > > Keywords: | My Current Location:
> > > My MAC Address: | My OS:
> > > -----------------------------+---------------------------------
> > >
> > > Comment (by creilly@…):
> > >
> > > I apologize that the Hotel infrastructure is not performing
> optimally.
> > I'm
> > > working with the Hotel IT department to remedy their wireless
> > deployment
> > > to determine what the issue is.
> > > Can you please provide the following information:
> > > BSSID of Associated Access Point:
> > > Thank you for your patience,
> > >
> > > --
> > > Ticket URL: <https://tickets.meeting.ietf.org/ticket/934#comment:3>
> > > IETF Meeting/NOC <https://tickets.meeting.ietf.org>
> > > IETF Meeting - NOC pages
> > }}}
> >
> > --
> > Ticket URL: <https://tickets.meeting.ietf.org/ticket/934#comment:4>
> > IETF Meeting/NOC <https://tickets.meeting.ietf.org>
> > IETF Meeting - NOC pages
> }}}
>
> --
> Ticket URL: <https://tickets.meeting.ietf.org/ticket/934#comment:5>
> IETF Meeting/NOC <https://tickets.meeting.ietf.org>
> IETF Meeting - NOC pages
comment:7 Changed 3 years ago by
Dan,
Please feel free to swing by the NOC to pick up a longer cable for your room, to access the wired network. We worked with the Hotel IT Department yesterday to disable 5Ghz from our SSID, and to adjust some power settings across their radios.
I will let them know that the problem is persisting, as you are not the only one still affected. It is difficult to judge exactly what they problem is, due to the lack of usage during the day time environment.
We will follow up as soon as we have further updates,
comment:8 Changed 3 years ago by
Hi, Thanks for the response. Using the wired network is not an option for the wireless only devices like iPhone or tablets. Regards, Dan On Tue, Jul 21, 2015 at 9:23 AM, IETF Meeting/NOC <tickets@meeting.ietf.org> wrote: > #934: Hotel network > -----------------------------+--------------------------------- > Reporter: dromasca@… | Owner: creilly@… > Type: defect | Status: assigned > Priority: tbd | Milestone: ietf-93 > Component: wireless | Resolution: > Keywords: | My Current Location: > My MAC Address: | My OS: > -----------------------------+--------------------------------- > > Comment (by creilly@…): > > Dan, > > Please feel free to swing by the NOC to pick up a longer cable for your > room, to access the wired network. We worked with the Hotel IT Department > yesterday to disable 5Ghz from our SSID, and to adjust some power settings > across their radios. > > I will let them know that the problem is persisting, as you are not the > only one still affected. It is difficult to judge exactly what they > problem is, due to the lack of usage during the day time environment. > > We will follow up as soon as we have further updates, > > -- > Ticket URL: <https://tickets.meeting.ietf.org/ticket/934#comment:7> > IETF Meeting/NOC <https://tickets.meeting.ietf.org> > IETF Meeting - NOC pages
comment:9 Changed 3 years ago by
| Resolution: | → duplicate |
|---|---|
| Status: | assigned → closed |
Please see Ticket 980
Thank you for your patience.
-Verilan
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hotel side issue