Problem with Wifi access ietf-hotel in my Hilton room 6098

[tobias.gondrom@…]

Hello dear NOC team,

I seem to have a very bad connection on my Wifi access point in my room.
*My room number at the Hilton is 6098 (6th floor). *
I have a very weak signal, but even when connected to the Wifi 
(ietf-hotel), I get a huge variation in packet losses up to >90% and 
timeouts and the Internet is practically unusable in the room. 
(Sometimes, it works for a short while, before things degrade again...)

Below a quick dump of iwconfig for the Access point info.
(I use Linux, but the same situation is for my windows computer and my 
smartphones.)

IEEE 802.11abgn  ESSID:"ietf-hotel"
           Mode:Managed  Frequency:2.412 GHz  Access Point: 
24:C9:A1:6D:A6:C8
           Bit Rate=130 Mb/s   Tx-Power=22 dBm
           Retry  long limit:7   RTS thr:off   Fragment thr:off
           Power Management:of
           Link Quality=33/70  Signal level=-77 dBm
           Rx invalid nwid:0  Rx invalid crypt:0  Rx invalid frag:0
           Tx excessive retries:60  Invalid misc:1453   Missed beacon:0

There seems to be a second access point with slightly better connection 
in this area:
wlan0     IEEE 802.11abgn  ESSID:"ietf-hotel"
           Mode:Managed  Frequency:2.442 GHz  Access Point: 
24:C9:A1:6D:7E:A8
           Bit Rate=39 Mb/s   Tx-Power=22 dBm
           Retry  long limit:7   RTS thr:off   Fragment thr:off
           Power Management:off
           Link Quality=41/70  Signal level=-69 dBm
           Rx invalid nwid:0  Rx invalid crypt:0  Rx invalid frag:0
           Tx excessive retries:393  Invalid misc:56767   Missed beacon:0



Please advise or help to fix.
As at the moment, due to this problem I basically have no working 
Internet access in the room.

Thanks, Tobias

[llynch@…]

another hotel side report

[jim@…]

Tobias,

We're working with the Hotel's contractor on these issues, so if you had a time they could rendezvous with you to test from your room, it would be great. In addition, did you try the wired connection in your room? It should be hot and give you ~100Mbps.

• Jim

[tobias.gondrom@…]

Hi Jim,
thanks. Will come to the NOC in 5 mins and we can try.
There is an Ethernet socket, but no cable.
Also one of my computers actually does not have Ethernet anymore, so I 
would need a Ethernet-to-USB.

Anyway, see you in 5.
Cheers, Tobias


On 20/07/15 15:39, IETF Meeting/NOC wrote:
> #942: Problem with Wifi access ietf-hotel in my Hilton room 6098
> -----------------------------------+---------------------------------
>        Reporter:  tobias.gondrom@…  |                Owner:  creilly@…
>            Type:  defect            |               Status:  assigned
>        Priority:  tbd               |            Milestone:  ietf-93
>       Component:  wireless          |           Resolution:
>        Keywords:                    |  My Current Location:
> My MAC  Address:                   |                My OS:
> -----------------------------------+---------------------------------
>
> Comment (by jim@…):
>
>   Tobias,
>       We're working with the Hotel's contractor on these issues, so if you
>   had a time they could rendezvous with you to test from your room, it would
>   be great. In addition, did you try the wired connection in your room? It
>   should be hot and give you ~100Mbps.
>
>      - Jim
>
> --
> Ticket URL: <https://tickets.meeting.ietf.org/ticket/942#comment:2>
> IETF Meeting/NOC <https://tickets.meeting.ietf.org>
> IETF Meeting - NOC pages

[creilly@…]

Tobias,

As you can see, we are still working with the Hotel IT. They have offered to deploy a temporary AP in your room area, I'm not sure if that would take over your wired connection, or they would place it somewhere else near your room. We will follow up further with them today, and see what their solution entails.

-Con

[tobias.gondrom@…]

Sure. Thank you very much and sorry for the trouble.
Please don't worry too much. Even without wireless in the room, I shall 
be fine. A bit inconvenient because one of my computers doesn't have an 
Ethernet port anymore, but I can always go to the meeting rooms area and 
get fabuluous wifi access there. So please consider me only a low 
priority issue.

Thanks, Tobias


On 21/07/15 08:44, IETF Meeting/NOC wrote:
> #942: Problem with Wifi access ietf-hotel in my Hilton room 6098
> -----------------------------------+---------------------------------
>        Reporter:  tobias.gondrom@…  |                Owner:  creilly@…
>            Type:  defect            |               Status:  assigned
>        Priority:  tbd               |            Milestone:  ietf-93
>       Component:  wireless          |           Resolution:
>        Keywords:                    |  My Current Location:
> My MAC  Address:                   |                My OS:
> -----------------------------------+---------------------------------
>
> Comment (by creilly@…):
>
>   Tobias,
>
>   As you can see, we are still working with the Hotel IT. They have offered
>   to deploy a temporary AP in your room area, I'm not sure if that would
>   take over your wired connection, or they would place it somewhere else
>   near your room. We will follow up further with them today, and see what
>   their solution entails.
>
>   -Con
>
> --
> Ticket URL: <https://tickets.meeting.ietf.org/ticket/942#comment:4>
> IETF Meeting/NOC <https://tickets.meeting.ietf.org>
> IETF Meeting - NOC pages

[creilly@…]

Please see Ticket 980

Thank you for your patience.

-Verilan

[Rick Alfvin]

Milestone renamed