Opened 3 years ago

Closed 3 years ago

Last modified 5 months ago

#963 closed defect (duplicate)

hilton guest room problem

Reported by: wesley.george@… Owned by: creilly@…
Priority: tbd Milestone: ietf-093
Component: hotel Keywords:
Cc: My Current Location:
My MAC Address: My OS:

Description

Last night, On the IETF-hotel SSID, I am not getting DHCPv4, but am getting DHCPv6.
en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
ether b8:e8:56:30:c6:1c
inet6 fe80::bae8:56ff:fe30:c61c%en0 prefixlen 64 scopeid 0x4
inet6 2001:67c:370:136:bae8:56ff:fe30:c61c prefixlen 64 autoconf
inet6 2001:67c:370:136:1cb7:574e:f4cc:f4cd prefixlen 64 autoconf temporary
inet 169.254.143.143 netmask 0xffff0000 broadcast 169.254.255.255
nd6 options=1<PERFORMNUD>
media: autoselect
status: active

On the wired port (room 5097), I am not getting either DHCPv4 or v6, but link seems to be active (tried a different cable):
en3: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
options=4<VLAN_MTU>
ether f4:f9:51:f2:c1:a0
inet6 fe80::f6f9:51ff:fef2:c1a0%en3 prefixlen 64 scopeid 0xa
inet 169.254.69.109 netmask 0xffff0000 broadcast 169.254.255.255
nd6 options=1<PERFORMNUD>
media: autoselect (100baseTX <full-duplex>)
status: active

This morning, the phone has IPv4 and IPv6, but the mac refused to connect to either the ietf or hilton network "could not connect" the first few times I tried.

Is this an IETF issue or a Hilton issue?

Relevant OS: Mac 10.9.5, though my android 5.0.1 phone appears to be doing the same thing (only getting a v6 address)


Thanks,

Wes

Wesley George
Time Warner Cable
Core Network Engineering & Architecture
office: 703-561-2540 | mobile: 703-864-4902

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Change history (6)

comment:1 Changed 3 years ago by llynch@…

Component: incomingwireless
Owner: changed from llynch@… to creilly@…
Status: newassigned
Type: requestdefect

hotel side issues

comment:2 Changed 3 years ago by creilly@…

Component: wirelesshotel

comment:3 Changed 3 years ago by creilly@…

Wesley,

We are aware of the Wireless issues within the Hotel Room space, and are working with the Hotel IT department to find a resolution to their spotty coverage. I'll add your room number to the list of locations affected by this problem.

As for your wired connection, we were given yea another new list of VLANs from the hotel to integrate into our solution. I believe this integration is complete. You should find that you have DHCP and connectivity our from your wired room access now.

comment:4 Changed 3 years ago by creilly@…

Please see Ticket 980

Thank you for your patience.

-Verilan

comment:5 Changed 3 years ago by creilly@…

Resolution: duplicate
Status: assignedclosed

comment:6 Changed 5 months ago by Rick Alfvin

Milestone: ietf-93ietf-093

Milestone renamed

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