wiki:IETF108network

IETF 108 Virtual Network Information – World Wide

Help Desk

A Virtual Help Desk is being provided in gather.town https://gather.town/z6N2SDxHebMdDAfo/IETF-108 and will be staffed the following hours:

Sunday 16:00 to 19:00 UTC
Monday 10:00 to 17:00 UTC
Tuesday 10:00 to 17:00 UTC
Wednesday 10:00 to 17:00 UTC
Thursday 10:00 to 17:00 UTC
Friday 10:00 to 16:00 UTC

NOC and Ticketing

There are several ways to communicate with the NOC staff.

  • Submit a new trouble ticket via the trac web interface. Filling out as much detail as possible to expedite ticket processing. If you have an existing account on https://tools.ietf.org you can use your established credentials (email address and tools password) to log in.
  • Send an email to tickets @ meeting.ietf.org with as much detail regarding your issue and configuration as possible.

You can also use trac to review outstanding tickets before reporting an issue or to update outstanding tickets.

The Secretariat also maintains a ticket system for the reporting of meeting issues.

  • Registration - Please send mail to registrar @ ietf.org to report a problem.
  • Agenda - Please send mail to agenda @ ietf.org to report a problem.
  • General and other - Please send mail to mtd @ ietf.org to report a problem.

Experiments

Experiments on the IETF network need to be approved by the IETF Chair. For IETF 108, the following Experiment has been approved and has been implemented:

  • no experiments have been approved

Thanks

IETF network made possible by the generous contributions by a number of companies and by the tireless efforts of our volunteer team. If you see any of these people in the halls, please be sure to thank them for all their work!

Contributors:

  • Juniper Networks
  • Cisco
  • Netbeez

Connectivity:

  • Google Cloud

Volunteers:

  • Hirochika Asai (Preferred Networks/WIDE)
  • Rob Austein (Arrcus/DRL)
  • Joe Clarke (Cisco)
  • Hans Kuhn (NSRC)
  • Warren Kumari (Google)
  • Chris Morrow (Google)
  • Bill Fenner (Arista)
  • Bill Jensen (University of Wisconsin–Madison)
  • Karen O'Donoghue (ISOC)
  • Clemens Schrimpe
  • Lucy Lynch

Staff:

  • Rick Alfvin
  • Sean Croghan
  • Con Reilly
  • Nick Kukich
Last modified 2 months ago Last modified on 26 Jul 2020, 23:33:06