Changes between Version 16 and Version 17 of IETF80network


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Timestamp:
27 Mar 2011, 19:13:40 (7 years ago)
Author:
odonoghue@…
Comment:

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  • IETF80network

    v16 v17  
    2424There are several ways to communicate with the NOC staff.
    25251. Submit a new trouble ticket via the [http://noc.meeting.ietf.org/newticket "trac web"] interface. Filling in the following fields: "My MAC Address", "My Current Location", and "My OS" may expedite ticket processing. If you have an existing account on http://tools.ietf.org you can use your established credentials (email address and tools password) to [http://noc.meeting.ietf.org/login "log in"].
    26 2. Send an email to tickets @ meeting.ietf.org with as much detail regarding your issue and configuration as possible.
     262. Send an email to '''`tickets@meeting.ietf.org`''' with as much detail regarding your issue and configuration as possible.
    27273. If you're on site and need direct network assistance (i.e - you have no network) please go to the helpdesk, which is located in the Terminal Room on the Mezzanine level in the Chez Louis Salon room to the left of the Café Bistro.
    28284. Use the Jabber room at noc @ jabber.ietf.org to report issues or communicate with the NOC.